FAQs

Certainly! Here are some frequently asked questions (FAQs) for CASE 4 YOU (C4U), your online store selling a variety of products and accessories:

1. What products do you sell at CASE 4 YOU (C4U)?

   • We sell a wide range of products, including phone accessories, earphones, camping equipment, home and household items, electric scooters, kid's toys, watches, and outdoor equipment products and accessories.

2. Do you offer free shipping?

   • Yes, we offer free shipping on orders over a certain amount. The specific threshold may vary, so please check our website or promotional materials for the current offer.

3. What payment methods do you accept?

   • We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also offer the option to pay through popular online payment platforms like PayPal.

4. How can I track my order?

   • You can easily track your order by logging into your C4U account and navigating to the "Order History" section. There, you will find the tracking information for your purchase.

5. What is your return policy?

   • We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the item within 14 days of receipt for a full refund or exchange. Please refer to our Returns and Refunds page for more details.

6. How long does it take to process returns and refunds?

   • Typically, it takes 5-7 business days to process returns and issue refunds after we receive the returned item. Please note that it may take additional time for the funds to appear in your account, depending on your payment method.

7. Do you offer international shipping?

   • Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on the destination. You can find more information on our Shipping page.

8. Are your products covered by a warranty?

   • Yes, many of our products come with a manufacturer's warranty. The duration and terms of the warranty may vary by product. Please check the product listing or contact our customer support for warranty details.

9. How can I contact your customer support team?

   • You can reach our customer support team by emailing weborder@case4you.se or by using the "Contact Us" form on our website. We strive to respond to inquiries within 24-48 hours.

10. Are your products high quality and safe to use?

    • Yes, at CASE 4 YOU (C4U), we prioritize offering high-quality products that meet safety standards. We source our products from reputable suppliers and conduct quality checks to ensure customer satisfaction.